Privacy Policy

MCAB (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, store, and share your information when you use our ride and parcel delivery services through the MCAB mobile app, website, or other related services (collectively, the “Services”). By using our Services, you agree to the practices described in this policy.

1. Information We Collect

When you use our Services, we may collect the following types of information:

a. Personal Information

• Name, email address, phone number, and profile picture
• Payment information (credit/debit card details, billing address)
• Identification details for verification purposes

b. Location Information

• Real-time GPS location to provide ride or delivery services
• Location history for trip or delivery records

c. Usage Information

• Device information (type, OS version, unique device identifiers)
• App usage data, such as trips booked, delivery history, and preferences

d. Communications

• Messages, support requests, and other interactions with MCAB

2. How We Use Your Information

We use your information to:

• Provide and improve our Services, including ride-hailing and parcel delivery
• Process payments and confirm bookings or deliveries
• Communicate updates, promotions, or important notices
• Detect, prevent, and address fraud, illegal activities, or violations of our terms
• Personalize your experience and recommendations

3. Sharing Your Information

We do not sell your personal information. We may share your data with:

• Service providers (payment processors, analytics providers, or delivery partners)
• Law enforcement or regulatory authorities as required by law
• In case of a business transfer (e.g., acquisition, merger, or sale of assets)

4. Data Security

We take reasonable measures to protect your information from unauthorized access, disclosure, or loss. However, no system is completely secure, and we cannot guarantee absolute security.

5. Your Privacy Choices

You may:

• Access, update, or delete your account information
• Opt-out of marketing communications
• Adjust location sharing preferences in your device settings

6. Children’s Privacy

Our Services are not intended for children under 13 years of age. We do not knowingly collect personal information from children.

7. Third-Party Links and Services

Our Services may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted in the app and on our website, with the effective date revised.